All You Need to Know About In-Vehicle Unit (IU)

19 October, 2022

What is an In-Vehicle Unit (IU)

In-Vehicle Unit is a mandatory device to install for all vehicles registered in Singapore and is mounted under the windshield on the right side of the dashboard. Insert your cash card or alternative cards into your device and the money will be automatically deducted as you pass through the Electric Road Pricing (ERP) gantry, or when you enter an Electric Parking System (EPS) carpark.


Old Vs. New IU

There are two kinds of In-Vehicle Unit on the road: The Old IU, and the New IU/Dual-Mode IU.

Comparison of old and new In-Vehicle Unit

(Photo Credits: The Straits Times / SGCarMart)


Old IU

The following cash cards listed are accepted:

-        NETS CashCard


New IU

The new IU/Dual-Mode IU is about 34% to 50% smaller than the old IU and is currently the one being used by most drivers on the road. However, it also depends on what vehicle you’re driving.

The following cash cards listed are accepted:

-        NETS CashCard
-        NETS FlashPay
-        NETS Motoring Card
-        Credit Cards
-        CEPAS-compliant cards (EZ-Link, NETS, TransitLink)
-        AUTOPASS Flashpay

The new IU interface shows both the amount deducted and the balance on your card. If you decide to use a CEPAS compliant card, you can automatic top-up your card when the balance drops below a certain amount.


List of Inspection Centres If Your IU is Faulty

Mondays to Saturdays 8:00am – 5:00pm (except public holidays)

JIC Inspection Services Pte Ltd

53 Pioneer Road
Singapore 628505
Tel: 6863 9639

VICOM Inspection Centre Pte Ltd
(Bukit Batok)

511 Bukit Batok Street 23
Singapore 659545
Tel : 6458 4555

JIC Inspection Services Pte Ltd
(Ang Mo Kio)

21 Ang Mo Kio Street 63
Singapore 569118
Tel : 6484 7370

VICOM Inspection Centre Pte Ltd

20 Changi North Crescent
Singapore 499613
Tel : 6458 4555

STA Inspection Pte Ltd
(Sin Ming)

302 Sin Ming Road
Singapore 575627
Tel : 6452 1398

VICOM Inspection Centre Pte Ltd
(Kaki Bukit)

23 Kaki Bukit Avenue 4
Singapore 415933
Tel : 6458 4555

STA Inspection Pte Ltd (Boon Lay)
249 Jalan Boon Lay
Singapore 619523
Tel: 6261 6178

VICOM Inspection Centre Pte Ltd
501 Yishun Industrial Pk A
Singapore 768732
Tel : 6458 4555

VICOM Inspection Centre Pte Ltd (Sin Ming)
385 Sin Ming Drive
Singapore 575718
Tel: 6458 4555


Authorised IU Services Centres

Tel : 6382 8276
Operation Time : 8.30 am - 5.45 pm (Mon-Fri) (except PH)

393A Woodlands Road
Yew Tee Industrial Estate
Singapore 677973
Tel : 6760 2153
Operation Time : 8.30 am - 6.00 pm (Mon-Sat) , 0800 - 1700hrs (Sat) (except PH)

Blk 127 Bukit Merah Lane 1
Singapore 150127
Tel : 62781133
Operation Time : 9.30 am - 5.00 pm (Mon -Sat) (except PH)

2 Kaki Bukit Avenue 2,
#02-01 Kaki Bukit AutoHub
Singapore 417921
Tel : 66358338 / 67466931
Operation Time : 9.30 am - 5.00 pm (Mon-Sat) (except PH)

Blk 28 Sin Ming Drive #01-157
Singapore 575702
Tel: 65534607
(For Taxis Only)
Tel : 65534607
Operation Time : 8.00 am - 5.00 pm (Mon-Sat) (except PH)


Where to Find My IU Number?

Every IU has its own unique registration number for identification. It’s called the “IU number” and is a 10-digit number located on a sticker on your in-vehicle unit.

Where to find In-Vehicle Unit (IU) number

(Photo Credit: OneMotoring)


How to Repair, Replace or Remove an IU

You’ll need to send your vehicle to an approved inspection centre to have your IU removed. If you accidentally damaged your IU, you’ll need to get it repaired (assuming your warranty hasn’t expired). However, if your warranty has expired, you would most likely have to replace your IU. The removal of IU comes with a service fee of about SGD 15 at every service centre.

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